The morning bench
One board. Every sample.
Nothing forgotten.
The queue board shows the whole lab's day by stage: awaiting collection, collected and in process, awaiting verification, and released once verified. Each order card carries its own turnaround countdown, and the moment one passes its due time it is marked TAT slipping, so a late sample never hides in the pile.
Filters. By department, by date or date range, or every unreleased sample across days at once.
Pending worklist. The bench's run-list, sectioned by department and scoped to the chosen day and shift. The morning batch, on paper, in one click.
Event timeline. Every sample shows who collected it, who entered, who verified, and when.
How it works
Every test walks
the same road.
A test ordered in the consult room reaches the billing desk already filled in, and the moment it is billed it is in the lab's queue; a ward order goes onto the admission's bill and the bench together. From there, the path is the same for every sample in the building, and the board shows exactly where each one stands.
Laboratory · 01
Ordered once.
No slips, no re-typing.
The doctor orders; the billing desk sees it already filled in, and once it is billed it is in the lab queue. On the ward, an order is charged to the admission as it is placed and goes straight to the bench.
- Unpaid tests wait. If a stay's deposit cannot cover a test, it is held as awaiting payment and released to the lab once paid, so the lab never works for free by accident.
- The clock starts at once. Every sample gets its own due time from the test's turnaround setting.
- The bench knows where to go. A ward patient's card carries the ward and bed.
Arjun Kumar M · 61 · General ward
- Ordered on roundsCharged to the stay
- Held if shortDeposit does not cover it
- Paid at the deskOne payment
- ReleasedStraight to the bench
Laboratory · 02
Collected in one go.
Redrawn with a reason.
Barcode labels print at the desk, and a whole order collects in one action. When a tube comes back haemolysed, the bench sends just that test back for a fresh draw, and the ward sees exactly which patient needs it.
- A reason, every time. A recollection cannot be sent without one, and the test returns to Awaiting collection.
- The ward is told. Ward staff see every sample awaiting recollection, with the patient, bed and reason.
- Nothing is lost. Both draws stay on the sample's timeline, with names and times.
Recollect · Arjun Kumar
L-20261009-0019 · pick the tests to draw again Tests to recollectSamples awaiting recollection
- SpottedA haemolysed tube
- Sent backReason required
- Ward toldPatient, bed, reason
- RedrawnBack on the bench
Laboratory · 03
The screen does the arithmetic.
The technician does the science.
Result entry is where a lab's day is won or lost. Cliniqi structures every test into its real parameters, so entry is fast, checked as it happens, and impossible to leave half-done.
- The right range for this patient. Structured fields carry the reference range for the patient's age and sex.
- Flags and calculations as you type. High, low and critical values mark themselves; derived values fill in on their own.
- Required means required. A test with a mandatory value missing cannot be sent to verify.
Fill in Chloride before submitting.
Laboratory · 04
No report leaves without
a pathologist's signature.
Every result passes through review. The pathologist can sign electronically, or return it for re-entry with a note that tells the bench exactly what to fix. Nothing releases unsigned.
- What changed since last time. Each test shows its change against the patient's previous visit.
- Release what is ready. Sign the tests that are complete; the rest follow when their values are in.
- Follow-ups, never silent. A suggested follow-up test goes to the billing desk for a proper yes.
- Reopen with a reason. If a released result ever needs a second look, an authorised person can reopen it, with a reason, and the whole sequence sits on the audit trail.
- ReviewReady tests ticked
- CompareAgainst the last visit
- SuggestA follow-up, to billing
- SignRelease what is ready
Laboratory · 05
Released on the letterhead.
Provable by anyone.
On the hospital's bilingual letterhead, QR-verifiable, and dispatched by SMS, email, print or straight into the patient's ABHA record.
- A bilingual letterhead. The hospital's name and address in हिंदी and English, on its own letterhead design.
- Two signatures on the page. Verified-by and checked-by, printed with the report.
- A QR code anyone can scan. A patient, a referring doctor or an insurer can confirm the report is genuine. More on trust and verification.
Lab report
How it connects
Orders come in billed.
Results go back out.
The lab works off the same patient record as the front desk and the wards. It works with Radiology for imaging orders on the same record, and with Billing & Revenue so every test bills itself.
- Front deskConsult orders, billed
- WardsCharged to the stay
- The benchCollect, enter, verify
- The recordResults come back
- Out the doorPatient, ABHA, billing
Dispatch in one click
Released, then sent
in one click.
A verified report should not wait at a counter for someone to come and ask. The moment it is signed, it can go everywhere it is needed, in one click. Nothing goes out by accident: the desk ticks each channel and can check every recipient first.
- SMS. The patient's phone gets the news as soon as the desk dispatches the report.
- Patient email. The full report, as released. No trip back to the hospital for a piece of paper.
- Referring doctor email. The doctor who sent the patient sees the result without chasing anyone.
- Print. The letterhead copy, signatures and QR code included, for the collection counter.
- ABHA health record. Straight into the patient's national health record, where their history lives.
- Tick channelsNothing goes by default
- Check recipientsPrefilled, editable
- DispatchOne click
- TrackedSent and delivered
Your catalogue, your rules
The catalogue is
the hospital's own.
3,600+ tests, each with its parameters, reference ranges, calculations and prices, maintained in-house by your own team, without a vendor ticket. Load the whole catalogue from a spreadsheet with a row-by-row preview before anything is saved.
- Panels that order as one. A diabetes panel, a lipid panel: one selection, every test in it queued and billed.
- Scheme-specific rates and codes. CGHS, TPA and other payers each carry their own price and code, applied on their own at billing.
- Parameters marked mandatory. A result cannot release with required values missing.
One working hospital's live catalogue runs close to 600 tests, with over 1,300 parameters marked mandatory, so no report ever goes out half-filled.
Bulk import. A whole spreadsheet, previewed row by row before anything is saved.
Ranges by age and sex. Set once in the catalogue; the right one is picked for each patient.
Conditional fields. Set in the catalogue, shown at entry only when an answer calls for them.
Result entry, built for speed
Checked as it is typed.
Complete before it is sent.
The details that keep a busy bench fast and a report right, without anyone looking anything up.
Ranges that know the patient
Reference ranges are age- and sex-specific. A newborn's bilirubin and a grown man's are judged against different normals, automatically, without the technician looking anything up.
Flags at the moment of entry
Abnormal and critical values flag themselves as they are typed, not after the report goes out. Critical values raise a notification that reaches the right clinician, without waiting for the report to be dispatched.
Derived values calculate themselves
Ratios, indices and counts calculate on their own from the values already entered. Nobody computes an A/G ratio on a phone calculator.
Fields shaped for the bench
Special field types where the work needs them, including minute-and-second timings for coagulation tests, entered and printed exactly the way the bench records them.
Fields that appear when relevant
Conditional fields show up only when an earlier answer calls for them. The screen stays short; the record stays complete.
Smart follow-ups
When a value crosses a threshold your lab has set, Cliniqi suggests the right follow-up tests, routed through billing for a proper yes, never added silently. See how the intelligence works.