How it works
The OPD morning,
in order.
Every department runs its own live board. A patient takes a token at the desk and appears in the first lane, and the board carries them forward from there, each handover visible, each wait measurable, until the advice is on paper.
Registered at the desk, on the board with a number.
Blood pressure, pulse, temperature, SpO₂, height and weight, before the doctor.
Your own pre-consult steps, each with its own lane.
The doctor's queue, a note that drafts itself, orders that go straight to the billing desk.
A consult summary on your bilingual letterhead, in minutes.
OPD · 01
Vitals first, checked as they are typed.
The nurse's vitals station records blood pressure, pulse, temperature, SpO₂, height and weight before the consult. Each reading is checked against its normal range as it goes in, BMI works itself out, and saving sends the patient straight on to the next station.
- On the visit record, not a chit. The doctor opens the consult with the numbers already on screen. Nobody asks the patient to repeat them, and nothing travels on a slip of paper.
- A lane of its own. Awaiting vitals is the board's first lane, so the nurse always knows who is next and the queue never backs up out of sight.
- Typed inChecked as it goes
- FlaggedOutside the normal range
- CalculatedBMI, never typed
- SavedOn to the next station
OPD · 02
Care stations you design.
Some departments need a step between the nurse and the doctor. Ophthalmology adds an optometrist station, and the refraction is done and recorded before the consult begins. Any department can add its own stations from the back office, each with its own fields to fill and its own lane on the board.
When a station sends the patient on, its findings appear in the doctor's consult and on the printed summary.
The board is not a template we ship. It is a picture of how your OPD actually runs.
- FindingsVisual acuity, eye by eye
- RecordedText and numbers
- AutosavedNothing lost
- ReleasedOn to the doctor
OPD · 03
Every written section takes dictation.
Every written section of the consult note takes dictation, in Hindi, in English, or both mixed in the same sentence. The vitals are already on screen, the scribe is one tap away, and a draft stays a draft until the doctor finalises it.
- Twelve languages. English, Hindi and ten more Indian languages, plus Hinglish written out in Roman script.
- Into English in one tap. A history dictated in Hindi becomes English for the record, ready to review.
- Assessment on request. Ask for a drafted assessment, then code the diagnosis against ICD-10.
- Vitals inFrom the nurse
- DictatedSpoken in Hindi
- TranslatedInto English
- AssessedDrafted on request
- CodedICD-10
OPD · 04 · The AI scribe
The note drafts itself.AI
When the doctor would rather just talk to the patient, the AI scribe listens to the room and drafts the whole note: complaint, examination, diagnosis, advice. The doctor reads it, corrects it, and signs. Drafts never sign themselves.
On forms that fill as you speak, such as the pre-anaesthesia check, fields fill in while the doctor talks. In the consult, the scribe shows a live transcript and fills the complaint, findings, diagnosis, prescription and tests as soon as the doctor stops recording.
- Consent first. The microphone does not start until the patient's consent is recorded, verbal or signed.
- Only what was said. Medicines and tests the doctor names go into the draft. Anything the scribe suggests waits for a tap.
- ConsentRecorded first
- ListensA live transcript
- DraftsWhen the doctor stops
- SuggestsAdded only on a tap
OPD · 05
Care plans: one click, whole consult.
A saved care plan fills the entire consult in one click: the medicines, the tests, the advice. The doctor edits rather than retypes. Plans can be personal to one doctor, shared across a department, or standard for the whole hospital.
Any consult can be saved as a new plan, straight from the consult room.
The tenth viral fever of the morning is one click and a careful review, not ten minutes of typing.
- Open plansYours or shared
- Pick oneViral fever · adult
- Note filledHistory to diagnosis
- Orders tooMedicines and tests
- ReviewEdit, then save
Out the door
A clean finish,
and a fair follow-up.
Cliniqi's e-prescription is structured, not free text. Every line carries its dose, frequency, timing and duration, so it prints clean on your bilingual letterhead, and the pharmacy never squints at handwriting.
OPD · 06
Tests wait at the desk, then go to the lab.
Medicines and tests are chosen inside the consult, from your own catalogue. No separate order pad. A test the doctor picks is waiting at the billing counter before the patient gets there.
- The billing gate. Tests reach the laboratory only once they are on the bill. No unbilled work slips through, ever.
- Interactions checked. Drug-interaction warnings appear before the prescription is handed over, not in a pharmacist's phone call after.
- SuggestedFrom the consult
- BilledPriced from your catalogue
- PaidCash or UPI
- QueuedReady to collect
OPD · 07
One click releases the patient.
Release patient finalises the note, signs the prescription, e-mails the consult summary when an address is on file, and puts the doctor back on the queue board.
The summary is printed or e-mailed on the hospital letterhead within minutes of sign-off: the complaint, the findings, the advice and the prescription, in a form the patient's family can actually read and keep.
- Printed, bilingual. On the hospital letterhead in हिन्दी and English, signed by the doctor.
- Scan to verify. A QR code on the summary lets anyone check that it is genuine.
- ReleaseOne click
- FinalisedNote and Rx signed
- SummaryOn your letterhead
- SentTo the patient's e-mail
A fair follow-up
The free revisit window.
A follow-up inside the window your hospital sets has the consult fee waived on the bill automatically, shown as a free visit. The front desk never has to remember the rule, and never has to argue about it.
How it connects
What OPD receives,
and what it hands on.
The visit arrives from the front desk with its token. From the consult room, tests go to the billing counter and then the laboratory, the prescription goes to the pharmacy counter, an admission request reaches the IPD desk, and a procedure request lands on the OT list. Nobody re-types any of it.
- Front deskVisit and token
- ConsultTests and a prescription
- AdmissionFlagged for the IPD desk
- ReleasedOne click
- Handed onEvery desk already knows
The live board
Everyone sees
the same morning.
Not a token display and a paper register that disagree by 11 am. One board, per department, that every desk works from.
Lanes, not shouting
Each stage is a lane: awaiting vitals, each care station, waiting for the doctor, and seen today. Patients move across with their token numbers, so the person at every desk knows exactly who is next, without calling out names down a corridor.
A doctor's own queue
Every doctor works from their own list: the patients routed to their room, in order. The rest of the department's board stays one glance away, so a colleague's overflow is visible before it becomes a crowd.
Rosters that route
Set who is on duty by day, and walk-in patients route to the unit on duty on their own. The whole department's board stays visible to everyone, so no queue quietly disappears, and no patient waits for a doctor who is not in today.
Yours to shape
Your note, your stations, your rosters.
Each department designs its own note: complaint, examination, diagnosis, advice, and then whatever your department actually asks at every visit, as its own fields, in the order your doctors think. All of it arranged from the back office, by your own team, without a vendor ticket.
Rosters that route. A walk-in goes to the unit on duty today.
Your own stations. Set up in the back office, a lane on the board.
Your own note. Each department adds what it asks at every visit.
Let's talk.
Bring one workflow that slows your hospital down. We will show you Cliniqi running it, live, in your language.